1. Overview
Asia AI Academy for Professionals ("AAIA", "we", "our", "us") is committed to protecting the privacy of website visitors, workshop participants, and corporate clients. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information.
This policy applies to the website at aaia.asia, the AAIA training programmes, and any communications between you and AAIA. It is issued by Asia AI Academy for Professionals, with its registered office at Room A, 9/F, Seabright Plaza, 9-23 Shell Street, North Point, Hong Kong.
2. Information we collect
Information you provide to us
- Contact details: name, email address, phone number, and postal address
- Professional details: company, job title, industry, and AI experience level
- Workshop preferences: intake date, dietary requirements, accessibility needs
- Payment information: handled directly by our payment processor; AAIA does not store full card numbers
- Correspondence: emails, support requests, survey responses, and feedback
Information we collect automatically
- Device information: browser type, operating system, screen resolution
- Usage information: pages visited, links clicked, referring website, time on site
- Network information: IP address (anonymised where possible) and approximate location
- Cookie identifiers as described in Section 5
3. How we use information
We use personal information for the following purposes:
- Workshop delivery: processing registrations, issuing receipts, sending pre-workshop and post-workshop communications
- Customer service: responding to enquiries and providing support
- Programme improvement: analysing usage and feedback to improve our content and operations
- Marketing: sending workshop announcements and educational content, where you have consented to receive these
- Legal and regulatory: meeting tax, accounting, and other legal obligations
- Security: protecting the website and our participants against fraud and abuse
4. Sharing and disclosure
We do not sell personal information. We share information only in the following circumstances:
- Service providers — payment processors, email delivery, website hosting, and analytics providers acting on our instructions under contractual confidentiality and security obligations
- Corporate clients — for corporate training engagements, we may share attendance records with the sponsoring organisation
- Legal compliance — when required by law, regulation, or valid legal process
- Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
5. Cookies and analytics
Our website uses cookies and similar technologies for the following purposes:
- Essential cookies — required for the website to operate (e.g., session management). These are always active.
- Analytics cookies — help us understand how visitors use the site. We use Google Analytics with IP anonymisation enabled. These cookies are set only with your consent.
- Marketing cookies — used to measure the effectiveness of our communications. Set only with your consent.
You can manage cookie preferences through the cookie banner on our website, or by configuring your browser to block or delete cookies. Blocking essential cookies may prevent the website from functioning correctly.
6. Data security
We use industry-standard technical and organisational measures to protect personal information, including encryption in transit (TLS), access controls, regular access reviews, and incident response procedures. No method of transmission or storage is completely secure; we work to reduce risk but cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate or incomplete information
- Deletion — ask us to delete personal information, subject to legal retention requirements
- Portability — receive your information in a machine-readable format
- Objection — object to processing for direct marketing or based on legitimate interests
- Withdraw consent — withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at AsiaAIAcademy@gmail.com. We aim to respond within 30 days. For more detail on how we handle data and your rights under Hong Kong's Personal Data (Privacy) Ordinance and Singapore's Personal Data Protection Act, see our Data Policy.
8. International transfers
AAIA operates primarily in Hong Kong and Singapore. Some of our service providers operate outside these jurisdictions. Where we transfer personal information internationally, we use appropriate safeguards (such as standard contractual clauses) to ensure your information continues to be protected.
9. Children
Our services are intended for working professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
10. Updates to this policy
We may update this Privacy Policy from time to time. Material changes will be notified through the website or by email. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions about this Privacy Policy or our handling of personal information, contact:
Data Protection Team
Asia AI Academy for Professionals
Room A, 9/F, Seabright Plaza, 9-23 Shell Street
North Point, Hong Kong
Email: AsiaAIAcademy@gmail.com
Phone: +852 6702 9911
Note: This Privacy Policy is provided as a template starting point. Before publication, please review it with qualified legal counsel familiar with Hong Kong's Personal Data (Privacy) Ordinance and Singapore's Personal Data Protection Act to ensure it accurately reflects your operations and complies with current regulations.